Each interview plus feedback will usually take around 1 hour. However, interviewers might offer shorter or longer mock interview. We specify the interview length, aside with the interview type.
Before the interview, interviewer will contact you on about the communication method (Skype, Zoom, Hangout, etc.). At the time of the interview, the interviewer contacts you on the provided communication channel. For most interviews, the interviewer shares an online notepad or codepad with the candidate. Usually, the interviewer spends 10 mins of the interview time on giving verbal feedback to the candidate. After the interview, the interviewer adds the summary of discussion as a written feedback available on the interview section of your account.
It’s usually unlikely but there have been a very few cases in the past. If the interviewer doesn’t show up after 10 minutes, please add a note to the interview [how?] and contact us if the interviewer doesn’t respond in 24 hrs. The interviewer is supposed to schedule a new interview but if a new interview is not scheduled, please contact us to get the full refund.
If the interviewer shows up late, the expectation is that the interviewer ends the interview later to make up the delay. If the extension doesn’t happen for any reason, please contact us. We might be able to issue a partial refund depending on the case.
Please note that all of our interviewers are currently professionals conducting real interviews for their companies. Each interviewer has her/his own style of interviewing (the same in the real interviews) which might not meet the expectations of some candidates. We strongly recommend to read each interviewer’s customer reviews to ensure that the interview style matches your expectations. As quality of our service is largely dependent on our customers’ review, we appreciate if you leave a review for an interviewer after the interview. We read all reviews and depending on the case we might contact the candidate directly to get more insight about a specific interview experience.
You can see the details of your interviews under "My Interviews" in your account.
When the interviewer enters your feedback, you can review the interview through the interview detail in your account.
Candidates are able to review an interview experience only after the interviewer leaves a written feedback for the interview.
If you submit a review for an interview experience, you cannot modify it after.
We ask candidate to wait 48 hours after the interview to receive feedback.
Try to contact the interviewer first through the interviewer's page. If you still get no response, please contact us directly.
We always onboard new interviewers which might not have any reviews at the beginning.